We help teams fall in love with their problems to design solutions for the future.
We Can Help You If
Your team wants to do things differently but it is hard to break away from "business as usual". You want to introduce human centred design to your team to inspire change.
You want to find out how you can modernize and make sure your services are keeping up with the times. You want to look at how to design for the future.
You have a big hairy problem that is complex and involves many stakeholders. You need help to bring people together and move to action. Enough talking already!
Who is The Pivot Group?
The Pivot Group is a design consultancy solving the most ambitious projects and creating new customer services. We are a group of entrepreneurs and passionate change makers. We have deep knowledge of how systems work in the health, nonprofit and government sector.
Like you, we are not happy with the status quo. We use human centred design to help you understand your problem and design services for the future. We will help your team work in a way that will set you up to innovate and get things done quickly.
Our Clients
What Our Clients Say
“Ali gave me a roadmap when I was lost. He has a calm about him that made me as an organizer feel confident that we would be successful. His confident yet unassuming nature also put both family and administrative participants at ease. It's amazing to realize how far we have come! What started out as recognizing the need for change, but not knowing how to address it, has progressed into a specific strategy that is now in testing phases! I wanted to make a change and it’s looking like it's really going to happen!”
Dr. Nicoelle R.E. Wanner MD, CCFP
Family Physician
Medicine Hat, Alberta
Working with the Pivot Group was an exceptional experience. The Pivot Group facilitated a fast paced series of activities that allowed our team to collaboratively uncover barriers and opportunities and to assess all aspects of our organization from culture to strategic priorities to emergent trends impacting our internal and external environment. The process freed us from the constraints of traditional strategic planning, gave opportunity for diverse voices to co-design possible futures, and allowed us to reach consensus on the broad strategic directions that would prove most beneficial for both the organization and the communities we serve.
Deborah Palmer
Family Physician University of Alberta
College of Health Sciences, Faculty of Rehabilitation Medicine